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Returns and Exchange Policy

Return policy: 

 We Strive to provide a best quality product, However if your not satisfied with the product you can always return it back to us by sending an email Hello@rockershell.com

Or Ship the product to   

 Hno-5-3-15,Goshamahal, Hyderabad-12  

Telangana, India   

 
 

Note- T-shirts should be unwashed and unused and should be returned in its original packing along with our signed bill.  

Note- "Returns" form should be filled as a mandatory requirement for returning the product  

you can find the form in the customer service menu at the bottom of the page  

  
  

What Our Exchange Policy?  

 If you are unhappy with the t-shirt that you have received, you can send it back to us within 15 days of the delivery. We will either replace it with another product of the same value, or offer credit on a future purchase  (Cash on Delivery handling charges are non-refundable).  

  

How do I send the product back?  

 You can send us back via any mode of courier service that is comfortable and economical for you   

We can suggest you with cheaper shipping services for which u can call or leave us an email   

  

Will I have to pay for returning the products?  

 Yes, you will have to bear the postal charges for sending your products back to us. We will reimburse you with a  coupon of Rs. 50  once we receive your products back and verify that they are new and unused. This coupon can be used on any future purchase of Rocket turtle Products  

 
 

I have received a wrong / defective product. How do I proceed?  

 The quality is well checked Before Sending it to the customers but sometimes it might happen that the product may be defective in this case you can send the product back to our address using the same process mentioned above. We will reimburse you for the entire amount you spend on returning the products with a coupon and if u want we can always exchange the product for you with a new one and ship it to you for free of cost ( Non-COD payments only)

   

If you have any further questions about the return/exchange policy then please contact us at Hello@rockershell.com